Genc, Hasan "Sensory Quality Management: A Critical Review"

There is enough evidence to suggest that in the recent past, the non-quantifiable, quality-related aspects of the built environment (e.g. urban amenity, urban aesthetics or form) have not been given appropriate consideration. Recently though, practising planners and urban designers, initially frustrated by the 'elusiveness' of the subject, have gradually started to change their positions. Thus, increasing interest and appreciation of the applied research being conducted in the field, has noticeably influenced practice.

This thesis undertakes a critical review of Lynch's 'sensory quality management' approach. This is probably the most influential theoretical model in urban and regional design and it seems to hold a unique stance within the context of numerous contributions to the field.

On the whole, Lynch's proposed term 'sensory quality' incorporates a broad range of qualitative concerns (for example: imageability, congruence, fit and so on) , all of which seem to have a direct bearing upon the well-being of people living in today's built environments. By proposing an all-encompassing 'quality' concept, Lynch, from a theoretical standpoint, seems to have put forward a strategy which tries to unite various approaches, each of which separately identify different qualitative concerns.

Basically, the thesis attempts to clarify the rather ambiguous and complicated state of the overall body of knowledge which is presently characterised by its disorganized and incoherent appearance. In order to identify and define the constituent elements of 'sensory quality' concept, a taxonomy is proposed which subsumes different theoretical models (including Lynch's approach) under six basic headings.

Further, the implementation of 'sensory quality management' approach is briefly touched upon by referring to broader contextual issues of urban design decision-making. At the same time, two recent case studies in urban design practice are examined.

Finally, the conclusions discuss the overall plausibility and effectiveness of Lynch's unification strategy within the context of this present discussion and, by pinpointing some problem areas and sources of conflict, suggest avenues for further elaboration.

Atlantic Planners Institute

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This document was last modified on February 20, 2001.